Terms of Service

1. Who we are and what you accept

TerminalSync is a desktop application for Mac operated by Marca E-commerce LLC, a limited liability company organised in the State of Florida, United States, based in Miami, Florida ("TerminalSync", "we"), legal contact legal@terminalsync.ai. By creating an account, installing or using the App you accept these Terms and our Privacy Policy. If you do not agree, do not use the service.

These Terms are written in plain language on purpose. "You" means the person or company that opens the account.

2. What TerminalSync is

TerminalSync is your digital office with artificial intelligence: you create workspaces (one per client, area or project), the TerminalSync AI works there with your files and your business memory, and everything follows you between computers through your own cloud (Google Drive or iCloud). The AI can write, analyse, create spreadsheets, documents and images, and carry out actions on your files and your connected accounts, always with your prior approval (see section 7).

TerminalSync is not a storage service: your files live in your cloud, under your account. It is not a professional adviser either: what the AI produces is assistance, not legal, accounting, medical or financial advice.

3. Your account and your secret phrase

• You can create the account with Google or Apple. You are responsible for what is done from your account and your linked devices.
• When you set up the App you choose a secret phrase that protects the key used to encrypt your secrets, memory and conversations. We do not store it and cannot recover it. If you lose it you can reset it, but anything encrypted with the previous key can no longer be read.
• Each plan allows a number of linked computers. You can unlink one from Settings.
• If you suspect unauthorised access, write to us immediately at legal@terminalsync.ai.

4. Plans, free trial, payments and cancellation

• Free: no charge, with a limit on workspaces and computers, and a limited courtesy AI (section 6).
• Pro and Max: monthly plans that include the TerminalSync AI. Current prices are at terminalsync.ai/#pricing. In Colombia the price is shown and charged in pesos through Mercado Pago; elsewhere, in US dollars through Stripe. Applicable taxes are added according to your country.
• Free trial: when you take a paid plan from the website for the first time, the first 7 days are not charged. If you cancel before day 7 you pay nothing. One trial per account.
• Renewal: the plan renews automatically every month until you cancel.
• Cancellation: cancel any time from Settings → Account → Manage subscription or at terminalsync.ai/billing. Access to the plan continues until the end of the period already paid, then the account moves to Free without losing your files.
• We may change prices with at least 30 days' notice by email; the change applies from the next renewal.

5. Refunds

• If you are not satisfied within 30 days of your first charge, we refund 100 % when you write to legal@terminalsync.ai. After those 30 days there is no refund of monthly fees already charged, but you can cancel so it does not renew.
• Credits (section 8) that have been used are not refunded. Purchased credits that are unused are refunded if you ask within 30 days of the purchase.
• If we charge you by mistake, we correct it and refund the difference.

6. The TerminalSync AI

• It is included in paid plans. You do not need an account or a key from any artificial-intelligence provider.
• It runs on third-party models. TerminalSync selects and combines models from different providers depending on the task, and may change them without notice to improve quality, cost or availability. The list of providers that process your messages is in the "Providers" section of the Privacy Policy and at terminalsync.ai/ai.
• What is sent to the provider. When you write to the AI, your message, the files you attach or ask it to read, and the part of your business memory needed to answer are sent, through our servers, to the model provider, only to generate the reply. Do not send data through this channel that you do not want a third party to process (for example medical records or card numbers). Secrets and credentials stored in TerminalSync are not sent to the model; they are only used when you approve an action that needs them.
• Fair use. Plans include reasonable use of the AI, meant for one person or a small team working daily. If usage far exceeds that average, or we detect automation meant to exhaust the service, we may temporarily reduce the speed or quality of replies, telling you in the App, rather than cutting them off. On the Free plan the AI is a courtesy with a daily and a total cap.
• No warranty on answers. The AI can be wrong, make up data or misread a request. Always review what it produces before using, signing, publishing or making money decisions with it. You are responsible for how you use what is generated.
• Availability. The AI depends on external providers and may be slow or unavailable at times. We do what is reasonable to keep it running, with no guarantee of continuous availability.

7. Actions the AI carries out with your approval

The TerminalSync AI can do more than talk: create, edit or delete files in your workspace, run commands on your computer, use your connected accounts (for example Meta Ads, Facebook, Instagram, WhatsApp or Telegram), and create images or videos that use credits.

• None of that happens without your approval. Before every action that changes something, spends money, publishes or sends, the App shows you what it is about to do and waits for your "yes". If you do not approve, it is not done.
• What you approve is your decision. We are responsible for showing you clearly what will happen; you are responsible for the actions you approve and their consequences on your accounts and towards third parties.
• Backups and undo. Before the AI changes files, the App keeps a copy so you can undo. Even so, keep your own backups of what matters.
• Actions in third-party accounts (for example posting on Instagram or changing a campaign budget) are subject to that third party's rules. You can disconnect any account from Settings.

8. Credits

• Credits are a prepaid balance used only to create images and videos from the App. Spreadsheets, documents and AI replies do not use credits.
• They are bought in fixed packages (today, 10 and 20 US dollars, or their value in pesos) from Settings → Account → Credits. Before creating an image or video, the App shows you its cost.
• Credits belong to your account, cannot be transferred, are not exchanged for money except as set out in section 5, and expire 12 months after purchase. Your balance is shown under Settings → Account → Credits.
• If a creation fails, no credits are deducted. If a payment is cancelled or not completed, no credits are added and your balance does not change.

9. Connections to third-party services

TerminalSync connects to services you choose: your cloud (Google Drive or iCloud), Meta (Facebook, Instagram, WhatsApp, Meta Ads), Telegram and other connectors. Those connections use your own accounts and permissions, are governed by each service's terms, and can be revoked at any time from Settings or from the service itself. We are not responsible for changes, outages or decisions of those third parties.

10. Your data and your files

• Your files are yours and live in your own cloud, under your account. We do not store them on our servers.
• Sensitive data travels encrypted. Your secrets, credentials, business memory and conversations are encrypted on your computer before being uploaded to your cloud, with a key only you hold. We cannot read what is stored.
• What we do process: your account and billing data, and the messages you write to the AI while the reply is generated (section 6). The full detail, with the list of providers, is in the Privacy Policy.
• You can export or delete your data at any time (section 15).

11. Acceptable use

You may not use TerminalSync to break the law or infringe third-party rights; to create or spread illegal, deceptive or impersonating content; to send spam or unsolicited messages through connected accounts; to try to access other users' data; or to resell, automate or exploit the included AI beyond fair use. Breaching this section may end your account without refund.

12. Intellectual property

The App, its brand and its code belong to TerminalSync; we grant you a personal, non-exclusive, revocable licence to use them according to your plan. What you create with the App (texts, spreadsheets, documents, images, videos) is yours to the extent the law allows, and you are responsible for the material you give the AI to work with.

13. New features, changes and availability

Some features are marked Beta: they may change, fail or be withdrawn without notice. We may add, modify or withdraw features; if a change materially reduces what you contracted, we notify you in advance and you can cancel without penalty. We do not guarantee continuous availability of the service or of the AI.

14. Limitation of liability

To the extent the law allows, TerminalSync is not liable for indirect damages, lost profits, loss of data or business arising from use of the service, from AI replies or from actions you approved. Our total liability towards you is limited to what you paid for the service in the 12 months before the claim. Nothing in these Terms limits rights that the consumer-protection law of your country grants you and that cannot be waived.

15. Termination and account deletion

• You can cancel your subscription at any time (section 4). Cancelling does not delete your account or your files.
• You can delete your account from Settings → Account. The account is marked for deletion, the subscription is cancelled, and you have 30 days to change your mind by signing in again. After 30 days we permanently delete your data from our servers. What is stored in your cloud (the TerminalSync_Data folder) is yours and stays there until you delete it.
• We may suspend or end your account if you breach these Terms, with notice by email except in cases of evident abuse.

16. Changes to these Terms

If we change these Terms materially, we notify you by email and in the App at least 30 days in advance, and ask you to accept them again when you sign in. If you do not agree you can cancel; continuing to use the service after the effective date means acceptance. The current version is always on this page, with its date.

17. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. In case of any dispute we first try to resolve it in good faith by writing to each other; if that fails within 30 days, the dispute is submitted to the state or federal courts located in Miami-Dade County, Florida, and you and we accept that jurisdiction. Nothing here removes rights you hold as a consumer under the law of the place where you live that cannot be waived.

18. Contact

Write to legal@terminalsync.ai or support@terminalsync.ai.